This page describes the website management procedures in relation to the processing of personal data of its users, as well as methods and purposes for processing personal data.

This disclosure is provided also pursuant to articles 13-14 of EU Reg. 2016/679 to those that interact with web services accessible electronically from the address: www.osteobiol.com

This website is owned by PIEMONT CIOCCOLATO SNC DI FIORASO ALESSANDRO & C, which manages and maintains it for the purpose of providing information and communications regarding the products and services offered.

The information is provided only for the website in question and not for other websites that may be consulted through our links, regarding which PIEMONT CIOCCOLATO SNC DI FIORASO ALESSANDRO & C is in no way responsible.

PIEMONT CIOCCOLATO SNC DI FIORASO ALESSANDRO & C – with registered office in Via G. Paradiso 16/23, as Data Controller of your personal data, pursuant to and for the effects of EU Reg. 2016/679 – GDPR, hereby informs you that the aforementioned legislation provides the protection of parties concerned regarding the processing of personal data and that said processing will be based on principles of correctness, lawfulness, transparency and protection of your privacy and your rights.

Your personal data will be processed in accordance with the legislative provisions of the aforementioned law and the confidentiality obligations set out therein.


Browsing Data

The IT systems and software procedures for operation of this website acquire, during normal operation, some personal data the transmission of which is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified parties concerned, but that by its very nature could, through processing and association with data held by third parties, allow identifying users. This category of data includes IP addresses or domain names of computers used by users that connect to the website, URI (Uniform Resource Identifier) ​​addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) and other parameters regarding the operating system and the user’s IT environment. This data is only used to obtain anonymous statistical information regarding use of the website and to verify its correct operation and is deleted immediately after processing. The data may be used to ascertain liability in the event of hypothetical computer crimes against the website.


The optional, explicit and voluntary sending of e-mail to the addresses indicated on this website, and the completion of forms to send specific requests involve the subsequent acquisition of the sender’s address required to reply to the requests, as well as any other personal data included in the request or form.

Specific summary information is progressively indicated or displayed on the website pages dedicated to particular services on request.


Apart from as specified for browsing data, the user is free to provide personal data on the request forms, for mailing list subscriptions, participation in events or however indicated during contacts to request the sending of information, technical or commercial material or other communications. The absence thereof will not have any consequence, other than the impossibility of obtaining as requested.


Data is mainly processed with electronic and IT tools and stored both on computer media and on hard copy and on any other type of suitable media, in compliance with the methods set out in articles 6, 32 of the GDPR and through the adoption of the appropriate security measures to prevent the loss of data, illicit or incorrect use and unauthorized access.

We hereby inform you that, to provide a complete service, our portal may contain links to other websites, not managed by us. We are not responsible for errors, contents, cookies, publications of illicit moral content, advertising, banners or files that do not comply with current regulations and compliance with the Privacy legislation by websites managed by us to which reference is made. To improve the service offered, please immediately report malfunctions, abuses or suggestions to the e-mail address: info@piemontcioccolato.com

Your data will be processed only by personnel expressly authorized by the Data Controller.


Data will be processed for the following purposes:

  • provide the possibility to access the public and/or reserved sections of the website;
  • activation and maintenance of any services entered into on-line or sending of newsletters;
  • process requests for information, quotations, technical support;
  • provide information on services provided and products supplied and changes in products or services;
  • fulfil the obligations required by laws or regulations;
  • protection of the Data Controller in court;
  • allow constant monitoring of the effectiveness of the service proposed.


Personal data relating to the processing in question may also be disclosed to parties that are entitled to access your personal data by law or secondary and/or EU regulations. Your data may be communicated only to competent and duly appointed parties for the performance of the services necessary for the proper management of the relationship, with a guarantee of protection of the rights of the party concerned. In addition, some data may be communicated and disseminated to Internet operators that PIEMONT CIOCCOLATO SNC DI FIORASO ALESSANDRO & C uses for the management of its domains.

Your personal data will not be disclosed in any way.

Your data will not be transferred to third countries.


Please note that, in compliance with the principles of lawfulness, limitation of purposes and data minimization, pursuant to article 5 of the GDPR, the retention period of your personal data is:

established for a period not exceeding the completion of the services provided


For personal data, we adhere to a retention policy in line with legal and statutory requirements. For further information, please contact us at info@piemontcioccolato.com We may also retain your data for the period necessary to pursue legitimate business interests, conduct reviews, comply with legal obligations, resolve disputes and enforce agreements.


EU Reg. 2016/679: Articles 15, 16, 17, 18, 19, 20, 21, 22 – Rights of the party concerned

  1. The party concerned has the right to obtain confirmation of the existence of related personal data, even if not yet recorded, and related communication in intelligible form.
  2. The party concerned has the right to obtain the indication of:
    1. the origin of personal data;
    2. the purposes and methods of processing;
    3. the logic applied in case of processing with the aid of electronic instruments;
    4. the identity of the controller, processor and the representative appointed under article 5, paragraph 2;
    5. the parties or categories of parties to which personal data may be communicated or which acquire it as appointed representative in the State, as managers or agents.
  3. The party concerned has the right to obtain:
    1. the updating, correction or, when required, integration of data;
    2. the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data for which storage is unnecessary for the purposes for which the data was collected or subsequently processed;
    3. certification that the operations under letters a) and b) have been notified, also as regards their contents, to those to which the data was communicated or disclosed, except where this requirement is impossible or involves the use of means
    4. that are manifestly disproportionate to the protected right;
    5. data portability.
  4. The party concerned has the right to object, in whole or in part:
    1. for legitimate reasons to the processing of personal data, pertinent for collection purposes;
    2. to the processing of related personal data for purposes of sending advertising or direct selling materials or for carrying out market research or commercial communication.



The Data controller is PIEMONT CIOCCOLATO SNC DI FIORASO ALESSANDRO & C based in Via G. Paradiso, 16/23  – Turin, in the person of its legal representative pro tempore.

The user has the right to obtain from the controller the cancellation (right to be forgotten), limitation, updating, rectification, portability, opposition to the processing of personal data concerning you, and in general can exercise all the rights foreseen by articles 15, 16, 17, 18, 19, 20, 21, 22 of the GDPR.

To exercise the rights listed above, the party concerned must send a written request by e-mail. The e-mail must be addressed to: info@piemontcioccolato.com


Cookies are textual elements inserted in the hard disk of a computer or other device by the online service provider to visitors of the website. Cookies may collect information on visitors’ habits regarding the use of the aforementioned website, recording the activities of their computer or other device regarding the aforementioned website, for example when making purchases.

COOKIES can be:

Proprietary cookies (also called first-party)

Proprietary cookies are cookies that are saved directly on your computer or other device.  They may include cookies such as session cookies and persistent cookies (described below).

Proprietary cookies can be used to track the actions made by the computer or other device of the visitor by consulting the website, for example for analysis purposes.

Third-party cookies

Third-party cookies are cookies managed by third parties that can collect and track certain browsing data. This website uses the Google Analytics service (described in browsing data and statistics collected by third parties)

Session cookies

The duration that elapses between when the Internet browser is opened and when it is closed is called the browsing session. Session cookies are cookies stored on the computer or other device of the visitor during a browsing session, but that expire and are normally deleted at the end of a browsing session.

Persistent cookies

Persistent cookies are cookies stored on the computer or other device of the visitor during a browsing session, but that remain on the computer or other device after the end of the aforementioned browsing session (ex. password registration). Persistent cookies allow websites to recognize the visitor’s computer or other device when it is used to access one of our websites again, after the end of a browsing session and at the beginning of a new browsing session, essentially to help the visitor quickly reconnect to our website.

This website, for strictly technical reasons, uses the following types of cookies:

– technical and session cookies  for example to avoid that – where provided – the user has to enter the password several times to access reserved sections of the website, or to store the preferred browsing language, or to store some technical characteristics of the browser used for browsing (including the acceptance of cookies).

– third-party (Google analytics) to measure the statistics of access to this website (in aggregate form) and Google Maps to indicate the location of the website.

It is possible to disable the use of cookies, but by choosing such an option it is likely that the website will present malfunctions, more or less evident depending on the section of the website that you intend to visit.

Blocking/limiting all cookies

You can limit cookies by changing your browser settings (guide provided below):

For Internet Explorer:

Click on “Tools” at the top of the browser window and select “Internet Options”.

In the options window, go to the “Privacy” tab.

To enable cookies, set the cursor to “Medium” or lower values.

To block all cookies, move the cursor to the top.

For Firefox:

Click on “Tools” in the browser menu and select “Options”.

Select the “Privacy” panel.

To enable cookies, select “Accept cookies from websites”.

To disable cookies, deselect “Accept cookies from websites”.

For Chrome:

Click on the wrench icon in the browser toolbar.

Select Settings.

Click on “Show Advanced Settings”.

In the “Privacy” section, click on “Content Settings”.

To enable cookies in the “Cookies” section, select “Allow local data to be set”; this way, both first and third-party cookies will be activated. To enable only first-party cookies, select “Block all third-party cookies without exceptions”.

To disable cookies, in the “Cookies” section, choose “Prevent websites from setting data”.

For Safari:

If it is not already open, start Safari.

Choose Safari> Preferences, and then click on Privacy.

In the “Block Cookies” section, specify whether Safari must accept cookies from websites and when.

For information about the options, click on the computer and then click on Details.

To view which websites store cookies on your computer, click on Details.

For all other browsers and mobile devices:

To limit cookies on any other browser or mobile device, visit the official web page of the device manufacturer or browser or consult the corresponding documentation provided.

Further information

For further information about cookies and their use, visit:

All About Cookies.org www.allaboutcookies.org

Wikipedia http://en.wikipedia.org/wiki/HTTP_cookie


As is now customary on the Internet, this website uses statistical analysis tools provided and managed by third parties that can collect and “track” some navigation data.

As said data is collected by different tools and companies compared to the website manager, it is not physically owned by PIEMONT CIOCCOLATO SNC DI FIORASO ALESSANDRO & C that can use it only for consultation, but may not modify or delete it independently. For these operations and for in-depth information regarding the privacy policy applied to such data, the user must contact the Data Controller directly, or the Company that directly provides the statistical service used.

The tools belonging to third parties used in this website are the following:

– Google Analytics and Google Maps (both provided by: Google Inc. 1600 Amphitheatre Parkway – Mountain View CA 94043, USA)


This website uses Google Analytics cookies, a web analytics service provided by Google Inc. (“Google”).

Google Analytics uses “cookies”, which are text files that are stored on your computer to allow the website to analyze how users use the website.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of tracking and evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet use.

Google may also transfer said information to third parties where required to do so by law or where such third parties process the information on behalf of Google. Google will not associate your IP address with any other data held by Google.

You may refuse to use cookies by selecting the appropriate settings on your browser, but this may prevent you from using all the features of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Useful addresses to better understand the privacy policy of Google Analytics:



If you do not want your data to be collected by Google Analytics, you can also download the official “opt out” plugin for your browser, by clicking here.

Any requests relating to data concerning this processing must be addressed to the Data Controller (Google Inc.).